Our Refurbishment Process

Our In-House Device Refurbishment Process

At Revived Mobile, we pride ourselves on delivering high-quality refurbished devices that meet and often exceed the expectations of our customers. Our meticulous refurbishment process is entirely conducted in-house, ensuring that every step is executed with the utmost precision and care. We believe that by keeping the entire process under one roof, we can maintain the highest standards of quality, consistency, and reliability. What sets us apart from other companies is our commitment to handling everything in-house, from sourcing the devices to refurbishing, grading, and finally delivering them to our customers.

Initial Assessment

Every device that enters our facility undergoes a comprehensive initial assessment. Our experienced technicians meticulously examine each device to identify any external or internal issues. This includes checking for physical damage, assessing the functionality of all hardware components, and diagnosing any software problems. Our goal during this stage is to gather all necessary information to develop a tailored refurbishment plan for each device.

Detailed Cleaning and Disassembly

Once the initial assessment is complete, if needed the device is carefully disassembled. Our technicians use specialised tools and techniques to ensure that every component is handled with care. During disassembly, each part is thoroughly cleaned to remove any dust, debris, or residue that may have accumulated over time. This meticulous cleaning process not only enhances the device's appearance but also ensures optimal performance.

Component Testing and Replacement

After cleaning, each component undergoes rigorous testing to verify its functionality. Our in-house testing procedures are designed to identify even the smallest defects. Components that do not meet our stringent standards are replaced with high-quality parts sourced from trusted suppliers. By conducting all testing and replacements in-house, we ensure that only the best components are used, guaranteeing the longevity and reliability of the refurbished devices.

Software Reinstallation and Optimisation

With the hardware in top condition, we move on to the software. Our technicians perform a complete software reinstallation to ensure that the device is free from any previous user data and potential malware. We install the latest operating system version and update all necessary drivers and software. Additionally, we optimise the device's settings to ensure it runs smoothly and efficiently, providing a seamless user experience.

Grading and Quality Control

An essential part of our in-house process is the grading of each device. After refurbishment, each device is graded based on its cosmetic condition and functionality. This grading process helps our customers choose the device that best fits their needs and budget. 

Customer Satisfaction

At Revived Mobile, customer satisfaction is our top priority. We stand behind the quality of our refurbished devices with a comprehensive 12 month warranty and responsive customer support. Our in-house refurbishment process ensures that every device we sell is reliable, high-performing, and backed by our commitment to excellence.